If possible, create an exception or rule to allow outgoing communication on TCP port 443.Create an exception or rule for CrashPlan for Small Business. Consult the application's documentation to: If CrashPlan for Small Business connects to the destination with the antivirus or firewall applications disabled, then there is a conflict between CrashPlan for Small Business and the application or firewall. If you are able to connect, individually re-enable any software you disabled (one piece of software at a time) to determine which application is blocking CrashPlan for Small Business.If you still do not have a connection to the destination, repeat Step 1: Manually attempt to reconnect above.See External resources for links to commonly used firewalls and antivirus software. Temporarily disable all antivirus and firewall software on your computer. To determine if your antivirus software or firewall is blocking access to the destination:
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